Repeat prescriptions and referrals
An appointment is usually necessary to review a medical condition prior to the issuing of repeat prescriptions or ongoing referrals. This is not only to satisfy medico-legal obligations but also to ensure optimal patient management and treatment. This is particularly if it has been more than 3 months since a patient has been to the practice.
Occasionally, the doctor decides an appointment is not necessary, and a non-rebatable fee of $15 is charged to cover the doctor's administrative time.
A period of 24-48 hours notice is required for prescriptions and referrals to be available for collection from Reception.
All results can be discussed by making an appointment with your doctor. Reception staff are not medically trained to be able to provide or discuss specific results, but may be able to relay the doctor's comments. Doctors will notify patients by telephone if a result requires urgent attention.
If you have had X-rays or scans, these can be collected at the reception desk at your next visit. There is a current practice of X-Rays and other scans being accessed electronically from the doctors computer.